Stay informed and reassured with the PASS care monitoring app
We use the industry-recognised PASS care system to give families real-time updates, visibility, and reassurance around every visit.


When it comes to care, reassurance comes from knowing there is a reliable system behind it.
At Integral Care, we use PASS (Person-centred Software System), a widely recognised digital care management platform used across the UK care sector. PASS provides a structured and secure way to record, monitor, and review care in real time, helping ensure safe, consistent, and transparent care delivery.
The PASS system consists of three connected platforms:
Together, these systems help ensure everyone involved in care has access to accurate, up-to-date information.
Every visit is recorded through the PASS for Care app as it happens.
Carers use the system to log care notes, record medication support, and highlight any concerns during visits. This information is then immediately available to Care Coordinators through PASSgenius, allowing care to be monitored in real time and ensuring that any changes or concerns can be responded to quickly.
Families can also stay connected through the openPASS app, which provides visibility of visits, updates, and well-being information for added reassurance.
This means:
Together, the PASS system creates a clear and reliable picture of how care is being delivered day to day.

Clear access for families through the openPASS app
Families can stay connected through the PASS family app.
This gives direct access to key information, including:
For families who cannot always be present, this provides clarity and reassurance, without needing to make calls or chase updates.
The openPass App allows service users, their family members and representatives to get full visibility of how their loved one's care is being delivered, on a daily basis. Through openPass, you'll be able to see in real-time:
Because everything is recorded and monitored digitally, we are able to maintain accurate care records and ensure care plans are followed correctly.
It also allows us to:
This supports safer care for every individual we support.

Effective care depends on clear communication.
PASS allows carers and the office team to stay connected, ensuring that updates, concerns, and important information are shared quickly and accurately.
This helps maintain continuity, particularly where multiple carers are involved, and ensures that everyone is working from the same, up-to-date information.

For many families, the biggest benefit is peace of mind.
Knowing that there is a trusted system in place, and that you can see what is happening in real time, removes uncertainty and builds confidence.
You do not have to wonder how things are going. You can see it clearly, whenever you need to.
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